Making and Learning From Mistakes

I made a mistake today. Without getting into too much detail I did not make a pastoral visit when I should have. Instead of listening to my gut, I listened to my head and to another person and I waited. I waited too long for some people's comfort. There were some hurt feelings both theirs and mine. Sometimes it takes mistakes to learn lessons. Unfortunately, they don't/can't teach this stuff in seminary one must learn it on her/his own. I think the best move is to admit you're wrong and learn a lesson from the mistake. Is there a line between one's gut and one's head? How do we know which one to listen to?